About the Event

A focused, action-oriented summit exploring how intelligent systems and human ambition are converging to redefine growth across sales, marketing, and customer experience. In this edition, Salesforce experts and India's enterprise leaders come together to examine how AI-native platforms, agentic workflows, and connected data are transforming the way organisations engage customers, drive revenue, and deliver service at scale.

Customer expectations are evolving faster than ever. Businesses must now deliver personalised engagement, proactive service, and seamless experiences across every touchpoint. The next era of growth belongs to enterprises that can combine human ambition with connected intelligence — bringing together AI agents, unified data, real-time insights, and empowered teams. Whether you're leading customer transformation, revenue growth, digital strategy, or operational innovation, this is where enterprise intelligence becomes actionable.

Meet the Speakers

Rahul Dravid

Former Cricket Captain and Head Coach, Team India & Salesforce India Brand Ambassador

Abha Rani

Lead Account SE, Salesforce

Aditya Sharma

Solution Engineering, Digital Solutions, Salesforce

Aditya Singh

Vice President of Product Management, Service Cloud, Salesforce

Amitesh Srivastava

Grant Thornton Bharat

Dr. Dakshinamurthy V Kolluru

MS and PhD – Carnegie Mellon Univ., USA

Dhwita Shah

Lead Account Solution Engineer, Salesforce

Gourav Ray

AVP Sales, Salesforce

Kripadyuti Sarkar

CIO, AmbujaNeotia

Mankiran Chowhan

MD, Salesforce India

Niranjan Chaoji

Partner, KPMG

Nishant Caesar Mohanty

Regional Sales Director, Salesforce

Nishant Kalra

AVP, Sales, Salesforce

Pawan Kumar Adda

Senior Director Product Management, Salesforce

Sunil Nandipati

Product Management Director, Agentforce Revenue Management, Salesforce

Rishabh Chhajer

VP- IT & Cybersecurity, Allen

Rohit Kumar

Partner | Salesforce Practice Leader at PwC India

Shuchi Sharma

Senior, Specialist Solution Engineer, Salesforce

Prof. Siddharth Deshmukh

The Traveling Professor, Founder- Fable Lab

Sundeep Kamath

RVP, Sales, Salesforce

Surya Oleti

VP Product Management, Marketing, Salesforce

Vishruth Reddy Patlolla

Lead, Analytics SE, Salesforce

Who should attend?

CXOs shaping AI-led business transformation strategies
Sales leaders driving intelligent revenue growth
Marketing leaders building connected customer journeys
Customer experience and service heads improving engagement and retention
Data and analytics leaders enabling real-time decision-making
IT leaders building scalable, AI-ready enterprise ecosystems

What to Expect?

Agentic Workflows in Action — See how AI agents and intelligent automation are transforming enterprise productivity across sales, service, marketing, and operations.
Human-Led, AI-Powered — Learn how leading teams are balancing automation with human expertise to improve performance, creativity, and customer trust.
The Future of Intelligent Enterprises — Gain insights into emerging enterprise trends shaping the next generation of customer experience, growth, and operational agility.

Agenda

Keynote

9:30 AM - 9:45 AM

Intelligent Systems + Human Ambition: Building the AI-Native Enterprise

Mankiran Chowhan

MD, Salesforce India

9:45 AM - 10:05 AM

The future runs on Intelligent Systems

Sundeep Kamath

RVP, Sales, Salesforce

10:05 AM - 10:35 AM

Winning the Long Game in an Age of Instant Results

Rahul Dravid

Former Cricket Captain and Head Coach,
Team India & Salesforce India Brand Ambassador

Mankiran Chowhan

MD, Salesforce India

10:35 AM - 11:05 AM

From Campaigns to Conversions: AI Across the Customer Journey

Nishant Kalra

AVP, Sales, Salesforce

11:05 AM - 11:45 AM

The Story Advantage: Turning Intelligence into Influence

Prof. Siddharth Deshmukh

12:45 PM - 1:00 PM

Helping Customers launch AI pilots

Deepu Chacko

VP, Solution Engineering, Salesforce

1:00 PM - 2:00 PM

Masterclass: Building Enterprise Success with AI

Dr. Dakshinamurthy V Kolluru

MS and PhD – Carnegie Mellon Univ., USA

2:00 PM - 2:15 PM

SMB Session: Introducing Salesforce SMB Growth Kit for Growing Indian Businesses

Chhavi Baliyan

Senior, Account SE, Salesforce

The Future of Marketing for Indian Enterprises

Manika Goyal

Founder & CEO, Intellicloud Solutions Pvt. Ltd.

Selling to Bharat: Why Language Accuracy is the Missing Layer in India's Sales and CX Stack

Swati Saxena

Founder & CEO, Shabd AI Digital Content Private Limited

MSR Co-Pilot: AI-Assisted Reporting for Complex Salesforce Data

Akhil Sikri

CTO, Apsona

Speed-to-Lead: Why the First Business to Respond Wins the Deal — and How AI Finally Makes That Possible

Anudeep Devata

COO

Native Voice AI for Salesforce: Unlocking Customer Engagement Across Banking, NBFCs, and Insurance

Hemnag Vijayan

Chief Experience Officer

From Headcount to Skillcount: Rethinking Workforce Planning for Agentic Growth

Gaurav Dixit

CEO, SkillOps.ai

Breakout: Sales

11:00 AM - 11:15 AM

End the Grind — Grow Revenue Fast with Agentforce Sales

Surya Oleti

VP Product Management, Marketing, Salesforce

11:15 AM - 11:30 AM

Win Across Every Sales Channel with a Unified Revenue Engine

Sunil Nandipati

Product Management Director,
Agentforce Revenue Management, Salesforce

Pawan Kumar Adda

Senior Director Product Management,
Salesforce

11:45 AM - 12:00 PM

The Agentic Seller: Sales Cloud Across Industries

Amitesh Srivastava

Grant Thornton Bharat

Breakout: Marketing

11:00 AM - 11:15 AM

Beyond Campaigns: The Era of Agentic Marketing

Aditya Sharma

Solution Engineering, Digital Solutions, Salesforce

11:00 AM - 11:15 AM

Agentic Marketing: Beyond Campaigns

Niranjan Chaoji

Partner, KPMG

11:30 AM - 11:45 AM

Customer Spotlight: Scaling Demand with Intelligent Marketing Systems

Nishant Caesar Mohanty

Regional Sales Director, Salesforce

Rishabh Chhajer

CIO, CISO & Technology Leader, Allen

11:45 AM - 12:00 PM

Partner Session

Breakout: Service

11:00 AM - 11:15 AM

Get Ready for Service that Scales with You

Gourav Ray

AVP Sales, Salesforce

11:15 AM - 11:30 AM

Scale Self-Service across Channels in Minutes

Aditya Singh

VP, Product Management, Service Cloud, Salesforce

11:30 AM - 11:45 AM

Customer Spotlight

11:45 AM - 12:00 PM

Service Reimagined- Creating exceptional experiences with AI

Garima Gupta

Executive Director, Deloitte

Breakout: Data and IT

11:00 AM - 11:15 AM

The Future of Work with Slack

Shuchi Sharma

Senior, Specialist Solution Engineer, Salesforce

11:15 AM - 11:30 AM

Building the AI-Native Enterprise- Mulesoft

Dhwita Shah

Lead Account Solution Engineer, Salesforce

11:30 AM - 11:45 AM

Unlocking the Power of Data with Informatica

Utkarsh Shrivastava

Lead Account SE, Informatica

11:45 AM - 12:00 PM

Tableau Next — The New Era of Agentic Analytics

Vishruth Reddy Patlolla

Lead, Analytics SE, Salesforce

12:00 PM - 12:15 PM

Partner Session: Rewrite the Rules: The New Playbook for AI That Actually Scales

Rohit Kumar

Partner | Salesforce Practice Leader
at PwC India

Sundeep Kamath

RVP, Sales, Salesforce

Event details

The Great India Sales, Marketing & Service Summit

Building intelligent enterprises through connected AI, trusted data, and human ambition

Friday, 21^st August 2026

9:15 AM Onwards

About the Event

Meet the Speakers

Rahul Dravid

Abha Rani

Aditya Sharma

Aditya Singh

Amitesh Srivastava

Dr. Dakshinamurthy V Kolluru

Dhwita Shah

Gourav Ray

Kripadyuti Sarkar

Mankiran Chowhan

Niranjan Chaoji

Nishant Caesar Mohanty

Nishant Kalra

Pawan Kumar Adda

Sunil Nandipati

Rishabh Chhajer

Rohit Kumar

Shuchi Sharma

Prof. Siddharth Deshmukh

Sundeep Kamath

Surya Oleti

Vishruth Reddy Patlolla

Who should attend?

What to Expect?

Agenda

Keynote

Intelligent Systems + Human Ambition: Building the AI-Native Enterprise

The future runs on Intelligent Systems

Winning the Long Game in an Age of Instant Results

From Campaigns to Conversions: AI Across the Customer Journey

The Story Advantage: Turning Intelligence into Influence

Breakouts

Helping Customers launch AI pilots

Masterclass: Building Enterprise Success with AI

SMB Session: Introducing Salesforce SMB Growth Kit for Growing Indian Businesses

Start Up Sessions

The Future of Marketing for Indian Enterprises

Selling to Bharat: Why Language Accuracy is the Missing Layer in India's Sales and CX Stack

MSR Co-Pilot: AI-Assisted Reporting for Complex Salesforce Data

Speed-to-Lead: Why the First Business to Respond Wins the Deal — and How AI Finally Makes That Possible

Native Voice AI for Salesforce: Unlocking Customer Engagement Across Banking, NBFCs, and Insurance

From Headcount to Skillcount: Rethinking Workforce Planning for Agentic Growth

Breakout: Sales

End the Grind — Grow Revenue Fast with Agentforce Sales

Win Across Every Sales Channel with a Unified Revenue Engine

The Agentic Seller: Sales Cloud Across Industries

Breakout: Marketing

Beyond Campaigns: The Era of Agentic Marketing

Agentic Marketing: Beyond Campaigns

Customer Spotlight: Scaling Demand with Intelligent Marketing Systems

Partner Session

Breakout: Service

Get Ready for Service that Scales with You

Scale Self-Service across Channels in Minutes

Customer Spotlight

Service Reimagined- Creating exceptional experiences with AI

Breakout: Data and IT

The Future of Work with Slack

Building the AI-Native Enterprise- Mulesoft

Unlocking the Power of Data with Informatica

Tableau Next — The New Era of Agentic Analytics

Partner Session: Rewrite the Rules: The New Playbook for AI That Actually Scales

Event details

The Great India Sales, Marketing & Service Summit

Register now